*Also known as “Crate & Barrel, I’m not sure we can be friends anymore”
We broke a cereal bowl. The jury is still out about whose fault it was. Two parties were present at the incident, but I won’t name any names. I am proud that it took us 2 years and 2 months of marriage to break one. They’re very durable dishes. The problem is we now have 12 dinner plates, 12 salad plates, 12 low bowls and 11 cereal bowls. ELEVEN. It isn’t even an even number; in fact, I’m not sure it gets more awkward than 11.
So, no biggie, I’ll just pop into the store and replace a bowl, from a line of dishes they’ve carried for many, many years. Except when I brought my new bowl home, it wasn’t quite right. It was a smidge taller, and a smidge wider and a noticeable amount thicker than its eleven siblings in my cupboard.
Upon returning to the store, thinking I bought the wrong bowl, I found out they changed the SKU number on my bowls sometime last Fall, meaning they redesigned the bowl or something. So, the new bowls are different from the old ones. Can I get an old one? Maybe at the outlet? Well, the good news is that the old bowls now cost $0.95 according the computer. The bad news, the same computer says that none of their stores have the bowl. My question, why even have it in the computer then?? But, the saleswoman gave me the SKU number of the old bowl. In case, I don’t know, I need to look up that its only 95 cents and available nowhere.
I think something that really drives me nuts is they didn’t email me to tell me the bowls were changing. At one point I got an email that Crate and Barrel was discontinuing the drinking glasses we registered for and received. However, I found the glasses to be very fragile, we’ve broken a few, so I chose not to replace them. We’ve got a few different sets of glasses too, so I’m not going to replace glasses from the set that is so fragile. But I really appreciated they let me know it was my last chance to buy more if I wanted them. Apparently, they didn’t email about the dishes because the bowls weren’t discontinued. They consider the new bowls an acceptable replacement for the old ones. Because, you know, they’re similar. Not the same. Just similar. I guess that’s okay though, your dishes, bought as a set, don’t need to match, right?. Personally, I don’t quite understand that reasoning.
I guess I’ll keep the bowl. I need a set of 12. I can’t make 2 nice stacks of bowls in my cupboard with only 11 of them. The saleswoman said side-by-side she would never know the difference between my old bowls and the new one. She’s probably right, any normal person wouldn’t see the differences. However, I have a very severe Type A personality. I can see it, and I’ll always know which one is not like the others.
sigh. Sorry little bowl, you’re going to be that bowl, the ugly duckling of my set, the one who is left on the bottom of the stack and only used when you’re the only clean bowl available.
Sidenote #1: The ugly duckling bowl is in every photo I pictured. The stack in the cupboard annoys me the most because the bowls don’t stack right with the new one in the middle; it’s too tall. So, it really will be the bowl always on the bottom.
Sidenote #2: I’m so annoyed with Crate and Barrel. The point of this post was to release some of my frustration. But when I finished writing the post and was editing, I tried to cut and paste a paragraph and somehow the entire post disappeared. Really? I’m already cranky enough right now. So I re-wrote it all. I feel a bit better about complaining twice. And now I’m going to finish watching Project Runway. And then Alex is taking me out to happy hour for my birthday. And I’m going to get a drink. I think I need it today 🙂
In the meantime, Crate and Barrel better work on our relationship. I expect some really great sales on stuff I really want. I need new mixing bowls. I like these, or maybe these. I do however also like these, so maybe it is time for a C&B break.